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My experience with internet connection problem is that the ISP will blame the customer first and make you jump through all kinds of hoops to eliminate that possibility. It's not very comforting that Jay Tea gives an example where it was his fault. Now we'll have more hoops to jump through.
Posted by Danny Carlton at March 17, 2005 10:35 AM
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No, I'm gonna keep blaming them. After all, they provided the cable modem with the MAC address printed on it. My error was in trusting them to get it right.
J.
Posted by: Jay Tea at March 17, 2005 11:40 AM
Good to hear. I was dreading hearing them ask me do even more stuff before they'd consider looking at their stuff.
Posted by: Danny Carlton at March 17, 2005 12:18 PM